Cancellation Policy
Effective Date: 2nd April 2024
At [Your Store Name], we strive to ensure that your shopping experience is as seamless and efficient as possible. We understand that sometimes, you may need to cancel an order after placing it. Our cancellation policy is designed to accommodate your needs while maintaining a smooth operation of our order processing and fulfillment.
Cancellation Window
Orders can be cancelled within [specify time frame, e.g., "24 hours"] after placing the order, without any penalty. After this period, we cannot guarantee the cancellation as the order may have already been processed and shipped.
How to Cancel Your Order
To cancel an order, please follow these steps:
- Contact Us Immediately: Reach out to our customer service team via [provide contact method, e.g., email, phone number] with your order number and cancellation request.
- Confirmation of Cancellation: Our team will review your request. If the order can be cancelled, we will proceed with the cancellation and notify you accordingly.
- Refunds: Once the cancellation is confirmed, any payments made will be refunded to the original payment method used during the purchase. Please allow [specify time frame, e.g., "5-10 business days"] for the refund to be processed.
Exceptions
Please note that certain types of items may not be eligible for cancellation, such as:
Custom-made or personalized items.
Goods that are quickly perishable or have a short expiration date.
Digital goods or services that have been accessed or used.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [contact information].
Changes to Cancellation Policy
[Your Store Name] reserves the right to modify or update this cancellation policy at any time. We encourage customers to review it frequently to stay informed of any changes.
Contact Us
For more information about our cancellation policy, or if you need help with cancelling an order, please contact us at:
Email: info@technosolutions.net.in
Phone: +917860083126